Refund policy

Return & Refund Policy

Last Updated: September 1, 2026

At WellnessCO™, we want you to shop with complete confidence. That’s why we offer a 7-Day No-Questions-Asked Return Policy on eligible orders.

If you are not completely satisfied with your purchase, you can request a return within 7 days of receiving your order—no reason or explanation is required.

1. 7-Day No-Questions-Asked Return

You can return an eligible product within 7 days from the date of delivery.

You do not need to provide a reason for requesting the return.

To be eligible for a return, the product must:

  • Be returned within 7 days of delivery.

  • Be in reasonable condition.

  • Include the original packaging and accessories, wherever applicable.

  • Not be intentionally damaged or misused.

2. How to Request a Return

To initiate a return, simply contact our customer support team within 7 days of receiving your order.

Please provide:

  • Your order number

  • Name used for the order

  • Contact details

  • Product you wish to return

Our team will guide you through the return process.

Please do not ship the product back without receiving return instructions from WellnessCO™.

3. Refund Process

Once the returned product is received and inspected, we will process the applicable refund.

Approved refunds will generally be issued to the original payment method used for the purchase.

The time taken for the refund to appear in your account may vary depending on your bank, card issuer, payment gateway, or other payment service provider.

4. Return Shipping

For a 7-day no-questions-asked return, the applicable return shipping or reverse-pickup charges, if any, may be deducted from the refund amount.

If you receive a damaged, defective, incorrect, or incomplete product, please contact us immediately. In such cases, WellnessCO™ will review the issue and arrange an appropriate resolution, which may include a replacement or refund.

5. Damaged or Incorrect Products

If your order arrives damaged, defective, incorrect, or incomplete, please contact us as soon as possible after delivery.

We may request photographs or videos of the product and packaging to help us verify the issue and process your request quickly.

6. Products That Cannot Be Returned

For hygiene, safety, or legal reasons, certain products may not be eligible for return once opened, used, or unsealed.

Any product-specific return restrictions will be clearly mentioned on the respective product page before purchase.

7. Non-Returnable Situations

A return may not be accepted if:

  • The 7-day return period has expired.

  • The product has been intentionally damaged.

  • The product shows damage caused by misuse or improper handling.

  • Essential parts, accessories, or packaging are missing where required.

  • The product has been altered or modified after delivery.

These restrictions do not affect any rights you may have under applicable consumer protection laws.

8. Order Cancellation

If you wish to cancel an order, please contact us as soon as possible.

We will try to accommodate cancellation requests before the order is processed or shipped. Once an order has been dispatched, it may no longer be possible to cancel it and the normal return process may apply.

10. Contact Us

For return and refund assistance, please contact:

WellnessCO™
Email: stornityofficial@gmail.com
Phone: +91 9074083539
Website: www.wellnessco.com
Business Address: Electronic city , Bangalore 560100

Shop with Confidence

At WellnessCO™, your satisfaction matters to us. Our 7-Day No-Questions-Asked Return Policy is designed to give you confidence when shopping with us.